As the threat from COVID-19 continues, we wanted to update our clients on how we are positioned to continue to operate and support your business throughout this period of uncertainty.
All of Aubrey’s Business Continuity Plans (BCP) have provisions for mitigating epidemic, pandemic and infectious disease threats, in line with WHO guidelines. Consequently, our Administration and Operations Teams have been proactively monitoring the current situation to adapt our response to the changing global COVID-19 situation.
Our BCP is designed to ensure the continued smooth operation of our business throughout any disruption.
Following a further meeting of our BCP Team today (23rd March 2020) we have instigated a full BCP “Crisis Phase” operation with all members of staff detailed to work from home. This action is in-line with the recommendations from central government intended to address the current global threat.
With regards to the risks of the spread of COVID-19, Aubrey has set out 5 key objectives:
- The smooth and efficient continuity of our clients’ business and operations;
- The protection of the health and safety of our people, our clients, their families and the community. Liaising with employees to restrict all international business travel.
- Advising employees regarding reporting and self-isolation requirements;
- Reminding global employees of the hygiene practices shared by the World Health Organisation;
- Issuing instructions to employees to follow local guidelines for reporting any personal travel or symptoms.
Investment Management Services
- All services are provided in a configuration using multiple sites in an active/standby load-balanced configuration.
- There is no requirement for staff to be present at the premises, as all services such as access to Aubrey’s OMS trading platform, operational reporting and investment research facilities such as Bloomberg and our direct communication with Brokers are accessible by VPN connection or over the internet.
Support operations
- The support over email and our private client portal will continue to be fully operational with no impact due to remote working.
- The infrastructure support of our services will not be affected as this is performed remotely.
- A daily coordination call is being conducted where all operational staff are required to dial-in.
Components of the plans that have been activated in response to the coronavirus outbreak include, but are not limited to:
- All staff working remotely;
- Regular meetings of the Business Continuity Team to monitor the day-to-day situation and develop responses, as needed;
- Implementation of restrictive employee travel and office visitation policies;
- Heightened technology infrastructure monitoring, capacity management and 24/7 support.
We are monitoring developments continuously and stand ready to enact additional measures to protect our clients, our employees and their families. If you have any questions or concerns, please contact us via the usual channels.
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This document has been issued by Aubrey Capital Management Limited which is authorised and regulated in the UK by the Financial Conduct Authority and is registered as an Investment Adviser with the U.S. Securities & Exchange Commission.
This document has been solely prepared for information purposes only and the views expressed are opinion only and not based on medical fact.